Always deal with polite customer service reps. With this new furnace-A/C my questions are answered thoroughly and explained so I can understand what to do if anything happens again. Chris has been equally as impressive as Nathan. Been with Standard since 1984!

Standard has always been receptive to my opinion and feedback that I provide, schedules appointments promptly, and acts in a friendly manner.

Chris and Nathan were very professional, knowledgeable and friendly.

I have always been given exact directions on how to maintain my furnace and filter.

Professional service by knowledgeable salespersons and technicians that treat you as if you were family. I have been a Standard Heating & Air Conditioning customer for the past 15 years and have valued the peace of mind I have enjoyed as a result of their reliable, punctual customer service.

Brian, our service rep, was very prompt and what I really liked was his honest and forthright explanation about the heat exchanger problem we are facing. He is very knowledgeable and I felt very honest without any pressure.

The staff on phone are competent and friendly….. Staff arrive on time and don’t try to make up problems with my furnace or air conditioner. The staff listen to our issues.

Your service program is great and your service crew are terrific.

You send out quality people with knowledge concerning the operation of my heating system. They recognize when something needs to be replaced and give advice about operating it
to its best ability. Your servicemen are friendly and appropriate. You have earned my respect.

Courteous and skilled technicians who explain if they find anything unusual during maintenance checks.